Free NZ Shipping for Orders Over $49.99

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Shipping Information

New Zealand & Australia

We offer free shipping within NZ for all orders over $49.99

New Zealand - Tracked and traced / $5.99

Australia - Standard Post / $13.99

 

Rest of the world - Standard Post / $25 

A few things to note:

    • We do not post to PO Boxes so please ensure you provide a physical address at checkout
    • Your delivery within New Zealand will generally take 1-2 working days following dispatch and allow an extra 2-5 days for rural addresses.
    • Australian deliveries are non-tracked and are sent by standard post. If you wish for your parcel to be tracked or sent via courier please email katy@freshsoul.co.nz
    • Postage to Australia takes approx. 5-7 working days and the buyer is liable for any additional taxes/import duties applied to your purchase during transit and/or on delivery. 

Worldwide

$25 flat shipping rate to rest of the world 

A few things to note:

  • Shipping quotes are based on single transactions
  • International deliveries are non-tracked and are sent by standard post. If you wish for your parcel to be tracked or sent via courier please email katy@freshsoul.co.nz
  • Postage worldwide is approximately 10-14 working days. 
  • You are liable for any additional taxes/import duties applied to your purchase during transit and/or on delivery. 

Your purchase will be shipped within 24 hours of receiving your order. We do not ship orders on weekends or public holidays. These orders will be shipped on the next working day. Orders placed on a Friday will be shipped the following Monday. You will receive an email confirming your order with a tracking number once your order has been dispatched. We do not accept responsibility for un-delivered or lost orders due to incorrect delivery details.

Please contact us at katy@freshsoul.co.nz for return address details or if you have any further questions.

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